Option B: Case Study: Charting a Course for Conflict Resolution: “It’s a Policy”
Review the details of the case above from your course text, and respond to the following questions:
Develop the argument you would be advocating if you were in George Mann’s position. In a similar fashion, thoroughly develop the argument you would advance if you were in Sally Carter’s position.
Assuming the position of CEO, Jane Arnold, render a decision. Document your decision in whatever detail may be necessary, and include a complete explanation for your decision.
Based on the foregoing, outline whatever steps (e.g., policy changes, guidelines, payroll requirements, or something else) you believe should be considered to minimize the chances of similar conflict in the future.