Impact of Workforce Issues Patient Safety

Impact of Workforce Issues Patient Safety

According to Roulston, Bickerstaff, Haynes, Rutherford and Jones (2012) patient safety is a pivotal constituent of quality nursing care. Health care system is vulnerable to errors, which can be detrimental to safe patient care. Witzke, Rhone, Backhaus and Shaver (2008) explain that employee turnover is a perfect example of workforce issue that affects patient care. Runaway staff turnover is a barrier to provision of standard patient care services.

Research Problem

High employee turnover is a good example of research problem that needs improvement because it affects patient care. The problem have a massive toll on provision of quality health care. Turnover makes healthcare organizations loose human capital in the process disrupting smooth patient cate (Sandvik, Melender, Jonsén, Jönsson, Salmu & Hilli, 2012). Employee demotivation and disengagement in the work place is another research problem that needs to be addressed because it negatively affects patient care. Demotivation may lead to absence, lateness and go slows all which are detrimental to safe patient care.


The research purposes to find out the extent to which employee turnover affects patient safety in healthcare organizations. Moreover, the research will uncover the remedies that address spiralling employee turnover in healthcare institutions.


  • To determine the impact of high employee turnover on patient safety
  • To find out the implication of employee demotivation on safe patient care
  • To establish the correlation between employee turnover and patient care
  • To offer appropriate proposals to control and prevent turnover of nurses


Hypothesis of the Research

  • Employee turnover negatively affects patient safety
  • Improved working conditions can help address employee turnover

Credibility and Validity of the Study

The study will employ a series of undertakings to ensure research validity and credibility. Prolonged engagement will reveal the learning traditions and customs of participants’ thereby building credibility (Cooper, Taft & Thelen, 2004). Persistent observations will examine credibility through an in-depth search of objects under study. Additional tools to ensure validity and credibility include triangulation, peer briefing, negative case analysis and members checking.


Cooper, C., Taft, L., & Thelen, M. (2004). Examining the role of technology in
learning: An evaluation of online clinical conferencing. Journal of
 Professional Nursing, 20(3), 160–166.

Witzke, J., Rhone, R., Backhaus, D., & Shaver, N. (2008). How sweet the sound:
Research evidence for the use of music in Alzheimer’s dementia. Journal of
 Gerontological Nursing, 34(10), 45–52.

Roulston, A., Bickerstaff, D., Haynes, T., Rutherford, L., & Jones, L. (2012). A pilot
study to evaluate an outpatient service for people with advanced lung cancer.
International Journal of Palliative Nursing, 18(5), 225–233.

Sandvik, A., Melender, H., Jonsén, E., Jönsson, G., Salmu, M., & Hilli, Y. (2012).
Nursing students’ experiences of the first clinical education: A Nordic
quantitative study. Nordic Journal of Nursing Research & Clinical Studies /
 Vård I Norden, 32(3), 20–25.

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