Leadership and management
In the health information management environment, the principle of division of labor and specialization is applicable. The staff members will be allocated duties according to individual’s skills and capabilities. For example, people with strong IT skills will be doing data entry and data analysis while those with coding skills will do the coding. When it comes to the principle of unity of command each employee will be required to report to the manager, and any other person who requires the assistance of the employees in my department should pass through me so as not to create confusion in the command structure. Fayol’s principle of unity of direction will be useful in the health information management environment because teamwork requires that people set some objectives that all the activities in the department will be directed to meet. It, therefore, means that the department will sit down and formulate the objectives of the department like the improvement of data quality to ensure that all team members work towards ensuring the objectives are met. The principle of discipline is critical to the daily management health information( Rodrigues, 887). The staff members must always observe the rules of patient’s confidentiality and privacy and not reveal a person’s health history to unauthorized people like friends. Another critical principle in the department is the subordination of the individual interests to pursue organization’s needs. Everybody in the department including myself must understand that sometimes we might be forced to sacrifice our interests like working for extra hours when we have to compile urgent reports that may be required by the top management.
Another important principle in the department will be cultivating the culture of working under own initiative without waiting for the orders from the superiors (Rodrigues, 881). For example, if a staff member discovers that there is an error in the reports, he or she should start working to trace the source of the error and rectifying it without necessarily reporting it to the manager for further directions. Another critical Fayol principle that applies to the management of the department is the principle of order.In the health information management department, there is the handling of huge volumes of patient’s documents and therefore establishes the culture of maintaining order for easy retrieval in future will be emphasized. Finally, Henry Fayol’s principle of equity will be used throughout to ensure that none of the employees feels as being discriminated. The principle will be applied in the allocation of resources to the staff members as well as getting recommendations for promotions be based on job performance and nothing else.
When asked to describe my management style to the new CFO, I would describe it as the participative style. The style that involves working towards developing consensus and commitment among the members of staff. The style involves getting everyone to put an effort in coming up with ways of improving the department. It is the kind of management where new ideas from the employees are encouraged, and they get the support to implement the ideas. I would describe it as the style where the employees are not just given orders on what to do, but they also have the right to be heard. The transformational leadership theory best fits my participative style of management. The transformational leadership theory states that involve interacting with other people and developing a solid relationship that should later translate to a high degree of trust as well as motivate the employees. In transformational leadership theory, the leaders change their followers by inspiring them.
To effectively implement the change that some employees are uncomfortable with, I would engage the employees more by interviewing them about their feelings. After understanding the employees, I would address their concerns like assuring them that no one is going to lose their job because they will all be trained to be able to work with the new system. The next step would be to work towards effective delegation. Having some employees play an active role during the change process would help them own the result. I would also raise the level of expectations from each employee as a way of making sure that no one deliberately slows down the implementation process. Finally, I would ask all the individuals to be committed and expand my communications channels for anyone seeking clarification to reach me.
One of the roles of the health information director is the formulation of policies that guide the maintenance of quality data. Under Mintzberg’s roles, the role falls under the figurehead. The role is also under the planning function of management (Marquis, Bessie &Carol, 55-60). The other role of the health information manager is to oversee the employees in the health information department. Under Mintzberg’s roles the role can be classified under a leader (Tengblad , 1437) The role falls under the management function of controlling. The health information manager also analyzes health data for the purpose of research as well as meeting reporting requirements. Under Mintzberg’s roles the role is under monitoring. The role may fall under the coordination function of management.
Marquis, Bessie L., and Carol Jorgensen Huston. Leadership roles and management functions in nursing: Theory and application. Lippincott Williams & Wilkins, 2009.
Rodrigues, Carl A. “Fayol’s 14 principles of management then and now: A framework for managing today’s organizations effectively.” Management Decision 39.10 (2001): 880-889.
Tengblad, Stefan. “Is there a ‘new managerial work’? A comparison with Henry Mintzberg’s classic study 30 years later.” Journal of management studies 43.7 (2006): 1437-1461.